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US Industry Report

Hotels & Motels
B2B Opportunity Analysis

Accommodation providers including hotels, motels, resorts, and boutique properties. High-value B2B targets with multiple service needs and premium budgets.

Business Model: Room revenue + F&B, high fixed costs, seasonal demand Growth Rate: 2.9%

US Market

Total Businesses 58,000
Avg Employees 35
Avg Revenue $4,200,000
Growth Rate 2.9%
Churn Rate 5%

Top Cities by Concentration

#1

Las Vegas

890

1.5%
#2

Orlando

1,200

2.1%
#3

Miami

980

1.7%
#4

New York

1,450

2.5%
#5

Los Angeles

1,100

1.9%

Typical Business Challenges

Guest satisfaction and reviews

Staff management and training

Property maintenance

Online reputation

Compliance requirements

B2B Service Opportunities

Services that hotels & motels need, organized by priority tier.

Tier 1

Essential property services

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Commercial Cleaning

Demand: Very High
Frequency: Daily
Typical Spend: $2,000-8,000/month
Sales Cycle: 4-8 weeks

Housekeeping, common areas, laundry. Quality directly impacts reviews.

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Pest Control

Demand: Very High
Frequency: Monthly
Typical Spend: $300-800/month
Sales Cycle: 2-4 weeks

Bed bugs are existential threat. Discreet, responsive service required.

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HVAC Maintenance

Demand: High
Frequency: Monthly
Typical Spend: $500-2,000/month
Sales Cycle: 6-10 weeks

Guest comfort is non-negotiable. 24/7 emergency response needed.

Tier 2

Operations services

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Fire Safety

Demand: High
Frequency: Annual + maintenance
Typical Spend: $2,000-10,000/year
Sales Cycle: 4-8 weeks

Multi-story buildings have comprehensive requirements. High-value contracts.

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Commercial Plumbing

Demand: High
Frequency: As needed + maintenance
Typical Spend: $2,000-10,000/job
Sales Cycle: 4-8 weeks

Multiple bathrooms, hot water systems. Maintenance contracts available.

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Security Services

Demand: Medium-High
Frequency: Monthly
Typical Spend: $1,000-4,000/month
Sales Cycle: 6-10 weeks

Guest safety, property monitoring, access control.

Tier 3

Marketing and growth

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Photography

Demand: Medium-High
Frequency: Annual/Seasonal
Typical Spend: $500-2,500/shoot
Sales Cycle: 4-6 weeks

Property photos for OTAs, website, marketing. Professional quality expected.

Buyer Personas

Understanding who makes purchasing decisions in hotels & motels.

General Manager

Pain Points

Guest satisfactionStaff issuesCostsOccupancy

Decision Style

ROI-focused, brand standards aware, time-poor

Best Approach

Present professional proposals with clear ROI. Reference similar properties.

Operations Manager

Pain Points

Vendor coordinationStaff schedulingMaintenanceQuality control

Decision Style

Detail-oriented, needs GM approval for major purchases

Best Approach

Be reliable and responsive. Small wins build trust for larger contracts.

Seasonality & Timing

Best times to approach hotels & motels for B2B services.

Peak Months

JanuaryFebruaryAprilSeptemberOctoberDecember

Slow Months

JuneJuly

Timing Notes

School holidays and events drive peaks. Best prospecting during slower periods when staff have time.

Get Hotels & Motels Leads

Access 58,000 hotels & motels in the US. Pre-qualified leads for B2B service providers.

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